Legal Document

Acceptable Use Policy

Guidelines for acceptable use of ePayFlex payment services.

Last updated: December 1, 2025
Effective: December 1, 2025

This Acceptable Use Policy outlines the rules and guidelines for using ePayFlex. All users must comply with this policy. Violations may result in account suspension or termination.

When using ePayFlex, you agree to:

  • Use the platform only for lawful purposes
  • Provide accurate and truthful information
  • Maintain the security of your account
  • Respect the rights of other users
  • Comply with all applicable laws and regulations

You may NOT use ePayFlex for transactions involving:

  • Illegal drugs, controlled substances, or drug paraphernalia
  • Weapons, firearms, ammunition, or explosives
  • Counterfeit goods or unauthorized replicas
  • Stolen property or goods obtained illegally
  • Adult content, escort services, or prostitution
  • Gambling, lotteries, or games of chance (where prohibited)
  • Cryptocurrency purchases or sales
  • Multi-level marketing or pyramid schemes
  • Items that infringe intellectual property rights
  • Human trafficking or exploitation
  • Terrorist financing or activities
  • Sanctioned countries, entities, or individuals

You may NOT engage in:

  • Fraudulent transactions or misrepresentation
  • Money laundering or structuring transactions
  • Identity theft or impersonation
  • Phishing, scams, or deceptive practices
  • Unauthorized access to accounts or systems
  • Distributing malware or malicious code
  • Harassment, threats, or abusive behavior
  • Spamming or unsolicited communications
  • Creating multiple accounts to evade restrictions
  • Circumventing account limits or controls
  • Interfering with platform operations

If you use ePayFlex for business purposes:

  • Ensure your business is legally registered
  • Comply with all applicable business regulations
  • Provide accurate business information
  • Obtain necessary licenses and permits
  • Handle customer data responsibly
  • Respond to customer disputes promptly
  • Maintain clear refund/return policies

Any content you share or display must NOT:

  • Contain false or misleading information
  • Infringe on intellectual property rights
  • Include hate speech or discriminatory content
  • Contain threats, harassment, or bullying
  • Include sexually explicit material
  • Promote violence or illegal activities
  • Violate anyone's privacy rights

If you observe a violation of this policy, please report it to [email protected] with:

Description of the violation

Any relevant transaction or account details

Supporting evidence if available

Violations of this policy may result in:

  • Warning and request to cease activity
  • Temporary account suspension
  • Permanent account termination
  • Funds held pending investigation
  • Reporting to law enforcement
  • Legal action as appropriate

Questions about this policy?

We're here to help. Contact our team for any clarifications.

[email protected]

This policy was last reviewed on December 1, 2025.

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